Return Policy

Thank you for shopping with Protec Medical and Dental Supplies. Please review our return policy carefully before making a purchase.


1. Limited Availability and Final Sales

Due to the limited availability of our products, returns and exchanges are not accepted. All sales are final. Once an order has been processed, it cannot be canceled by the customer.


2. Late Shipments

We strive to ensure timely delivery of all orders. However, we cannot guarantee delivery dates. Therefore, refunds will not be issued for products that are shipped late.


3. Defective, Missing, or Wrong Items

If you receive a defective, missing, or wrong item(s), please report the issue to within 24 hours of receipt. We will promptly address the issue by replacing, repairing, or crediting the item(s) based on availability.


4. Returns at Our Discretion

All returns, including those related to defective, missing, or wrong items, are subject to our discretion. We will assess each situation on a case-by-case basis to determine the appropriate course of action.


5. Contact Us

If you have any questions or concerns about our return policy, please contact us at


Please note that by placing an order with Protec Medical and Dental Supplies, you agree to abide by the terms of this return policy.


This Refund Policy was last updated on February 16, 2024.


Protec was the brainchild that stemmed from a team who came from a family of dentists, health care physicians, and global entrepreneurs. We have taken this concept and made it our passion to provide the dental community with our own brand of medical supplies. 

10849 Kinghurst Dr #120
Houston, TX 77099

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